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Orders & Shipping
If you need to cancel your order or change the shipping address or shipping method, please contact us at email@example.com as soon as possible.
After you have placed an order with Meddy Teddy, an automated order confirmation and shipping notification email is sent to the email address provided at checkout. You will receive the shipping confirmation email with tracking information once your order has been processed and shipped.
You can log in to your Meddy Teddy customer account to view your order history and the status and tracking information for your recent orders. If you do not have a customer account with Meddy Teddy, you can still track your order using the tracking link provided in your shipping confirmation email.
It typically takes 1-3 business days for an order to ship.
Orders with standard shipping will be dispatched within two business days. We do not ship out orders on weekends or USA holidays. Occasional delays in processing may occur due to a high volume of orders, especially during the holidays or sales.
In the USA and Canada USPS or Flat Export Canada are used for standard shipping. Expedited shipping is provided by FedEx.
Worldwide we have several available options including DHL, SF Express, and UPS. Shipping rates, duties and taxes, as well as tracking availability will be shown at checkout.
You can track your package by clicking “track my order” in your shipping confirmation email. It will take a day or two for your tracking information to populate.
We ship worldwide.
For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).
Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
Please email us at firstname.lastname@example.org and we will help you initiate a return. Meddy Teddy does not provide return postage.
Meddy Teddy allows cancellations on any orders that are processing and have not been shipped. We are unable to cancel orders that have already been shipped.
About Meddy Teddy
Yes! We use our Trademark registration for Meddy Teddy, our copyright, our design patent and invention patent to facilitate removing “fake” Meddy Teddys from the internet.
Meddy Teddy has a unique patented internal frame that allows him to move into many yoga poses. Meddy Teddy has a design patent that protects his look, and a trademark that protects the name “Meddy Teddy”.
We are proud that Meddy Teddy is made with skill, passion, pride and love by wonderful individuals.
✔️ Hand sewn, stitched, and assimilated by our talented artisans.
✔️ Expertly trimmed by hand.
✔️ Made with new soft plush fur and recycled water bottle filling.
✔️ All the embroidery is double stitched.
✔️ Patented bendable frame on the inside allows Meddy Teddy to hold many different yoga and meditation postures.
Meddy is made of new super soft plush polyester fur and stuffed with recycled water bottles.
Yes! You can machine wash Meddy Teddy on a gentle cycle in cold water but for longevity, we recommend you wash Meddy Teddy by hand.
The safety of little ones is our highest priority. Each Meddy Teddy has been tested by a certified third-party facility to meet or exceed the USA, Canadian and European safety requirements for newborn and children’s toys.
We designed Meddy Teddy to be loved by children of all ages. Meddy Teddy is tested for newborns and up.
16.5in / 42cm tall.