Meddy Teddy + Our Guarantee

Yes! Our Meddy is the original Meddy Teddy. We use our Trademark registration for Meddy Teddy, our copyright, and our Design Patent and Invention Patent to facilitate removing “fake” Meddy Teddys from the internet.

Meddy Teddy has a unique patented internal frame that allows him to move into many yoga poses. Meddy Teddy has a design patent that protects his look, a trademark protects the name “Meddy Teddy” as well as the copyright, and an invention patent for his flexible feet.

Meddy Teddy is made in our Buddhist Taiwanese factory. Each bear is lovingly made by talented artisans. We are proud that Meddy is made with skill, passion, pride and love by wonderful individuals.

Every Meddy Teddy is sewn, stitched, and assimilated by our talented workers. Each bear is handmade and expertly trimmed by hand.

Meddy is made of a soft plush fur that is 100% Polyester.  Inside of Meddy is recycled plastic bottles.

Yes! You can machine wash Meddy on a gentle cycle in cold water but for longevity, we recommend you wash Meddy by hand. 

The safety of little ones is our highest priority.Each Meddy has been tested by a certified third-party facility to meet or exceed USA, Canadian and European safety requirements for newborn and children’s toys.

We design Meddy Teddy to be loved by children of all ages. Meddy is tested for newborns and up.

Meddy is 17” H – 37cm

Yes! We want you to always be happy with your Meddy Teddy.  If you encounter a quality issue now or in the future, we will happily replace it.

Placing an Order

We ship worldwide!

Meddy Teddy is an online retailer all orders must be placed through the Meddy Teddy website using our secure checkout. We do offer on our website a "Store Locator” where you can find different yoga studios and hotels that carry Meddy Teddy products all over the world.

Meddy Teddy allows cancellations on any orders that are processing and have not been shipped. We are unable to cancel orders that have already been shipped.

Meddy Teddy is able to update the shipping address or shipping method of an order that is processing and has not shipped. If you need to cancel your order or change the shipping address or shipping method, please contact us as soon as possible.

After you have placed an order with Meddy Teddy, an automated order confirmation and shipping notification emails are sent to the email address provided at checkout. You will receive the shipping confirmation email with tracking information once your order has been processed and shipped.

You can log in to your Meddy Teddy customer account to view your order history and the status and tracking information for your recent orders. If you do not have a customer account with Meddy Teddy, you can still track your order using the tracking link provided in your shipping confirmation email.

We gladly acceptMasterCard, American Express, Visa and Paypal. We also offer interest-free installment payments through Klarna (see below for details).

With Klarna, you can split your payment into four interest-free installments by debit or credit every two weeks. You’ll pay 25% when your order ships and 25% every two weeks or four installments. There are no fees or interest when you pay on time.

Just follow these three easy steps:

1. Shop Meddy’s collections and when you are ready to check out, select Klarna as your method of payment.

2. Sign up for Klarna when prompted and you will know instantly if you are approved. Your first payment isn’t due until the order ships.

3. Klarna will send you an email notification before each of your four automatic installment payments, and confirmations after.

That’s it! Once you are signed up, you can complete future Klarna purchases with one click.

 Klarna is safe and secure, and you are always covered through Klarna’s Buyer Protection policy. Your information is securely protected to prevent unauthorized purchases.

Klarna is currently available for USA customers only.

If you would like to send Meddy as a gift to a special someone, you can add a personalized gift message that will be printed on a Meddy Teddy card and tucked inside the box with Meddy.

Shipping

Orders with standard USPS shipping will be dispatched within two business days. Orders with expedited shipping will be dispatched the following business day. We do not ship out orders on weekends or USA holidays. Occasional delays in processing may occur due to a high volume of orders, especially during the holidays or sales.

In the USA, the USPS is used for standard shipping. Expedited shipping is provided by FedEx. International orders being shipped from the USA, have several shipping options.

**COVID-19 UPDATE: Please be advised that many carries are experiencing delays due to Covid-19. International orders can be delayed by one week.

Tracking options are available with most shipping offers. An email will be sent to you with all the tracking information.

All international orders may be subject to customs and taxes. Each country has different regulations regarding this – please inquire with your local customs office for more information. Duties & Taxes will be shown at checkout.

Returns & Exchanges

All of our merchandise is guaranteed. If for any reason you are unhappy with your purchase, please email us at hello@meddyteddy.com and we will replace or refund your purchase.

We are happy to help! Please email us at hello@meddyteddy.com and we will help you initiate a return. Meddy Teddy does not provide return postage.

We can exchange any gift in new condition, with the original tags attached.  Please email hello@meddyteddy.com for instructions on returning your gift for exchange. Meddy Teddy does not provide postage for exchanges.

Contact Us

We love hearing from our mindful friends. If you have questions about any of our products, please get in touch. We are here to help! We are able to assist you from 9:00 AM to 6:00 PM PST, seven days a week.

Email: hello@meddyteddy.com

Social Media: Find us on Instragram @meddyteddy, Twitter @meddyteddyLA, Facebook @meddyteddy and Pinterest @meddyteddy.

Live Chat: Just start typing in the chat messenger in the lower corner on any page of our website.

Phone: You can contact us by phone between 9:00 AM – 5:00 PM Monday to Friday at 323-404-6460. Please leave us a message after hours and we will return your call during the next business day.

Unsubscribe from email: You can unsubscribe from our email newsletter by clicking “unsubscribe” at the bottom of any email message from Meddy Teddy.

Wholesale: If you are interested in carrying Meddy Teddy, please email wholesale@meddyteddy.com.

Press: info@meddyteddy.com If you are a member of the press with an inquiry, please email us – be sure to include your outlet, story idea, photo/video needs and deadline to best position our team to help you.